• What should I do if the puppy doesn't understand how to play with this toy? You need to train it in the right way so that the dog understands that he will be rewarded with food when he rolls the toy, but you must be patient in the process. We suggest that you should put your dog's favorite food in a treatise ball toy and try to shake the ball to make a noise to attract the dog to smell the food in the ball. Grab the right moment to roll the ball, the puppy's paw will immediately hold the snack ball, and then the food will fall off the toy. With more time to train, your dog will learn the right way to use this toy. We also have a video on the introduction page, please check it out.
• What should I do if the puppy is not interested in playing with this toy? I recommend randomly placing treats in the play area the first time your dog uses it. In this way, he will get a sense of reward for playing with it, and your dog will understand to play with this toy with pleasure. If your dog is not brave enough, then you need to train him very patiently to let him know that this toy is very safe and fun to play with. Some dogs are more timid. If you are scared by the sound, you can shake the ball more to make it make a sound and let the dog adapt a little faster.